Monday, August 18, 2008

of mice and men and interns and clarity

If I've learned one thing from my myriad internships and jobs, its that I want to be a good supervisor. A good boss. A good coworker. Someone that helps to shape a positive, enjoyable, productive work environment.

A job isn't just the task at hand--its something that consumes hours of lives, a purpose behind a drive, and also affects the lifestyle and mental state of the worker, beyond the effect the actual work done in work hours has on a business or on clients or on the world.

It doesn't take much to be a pleasant part of an office. In all honesty, I think it takes more effort to be curt, brusque, unfriendly, unhelpful, uninviting, and cold. By chatting with coworkers, smiling, editing others' work or taking on a project someone can't handle, inviting someone for lunch or coffee, offering to pick up something or run an errand for a busy boss, or answering the simplest or toughest of questions, you can make a huge difference in the comfort level of a work environment.

Encouraging workers to take a break, rather than chaining them to a desk forcefully or subconsciously, is another great way to boost morale--even the most motivated people can't focus for 8 hours a day--why make them try? Condone coffee breaks, and employee bonding. Happy employees do more work. Angry employees will procrastinate and do mediocre work.

Don't discourage dialogue. Don't ever make someone feel stupid for asking a question, because one day, that person will be too cowed to ask a question, and you might not like the result of the work they do without questioning.

Also, just remember things. Not big things, but you know, when your intern is coming into the office, or when their last day is. Just one of those ways to make employees feel valued.

that's it for now. something more coherent later--I want to read more about workplace theory at bigger companies, or more productive companies.

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